If a library were only able to offer one mobile based service, what do you think it should be and why?
If I was the director and had the final say in a mobile based service for the library I was choose a mobile website or webpage in terms of an academic library.
Why? The key to the success of a library is the patrons. What comes to mind is “if you build it they will come”, the famous lines from Field of the Dreams Our patrons can only use our services if they know about it.
With the World Wide Web being the main median to finding information it is important for a library to have a website to advertise their services.
It is implied that when you create a website you create a print version and now even more so a mobile version. In a survey published by Nielsen, they found that over 50% of US consumers use smartphones.
Taiwan Today published that 62% of smartphone users in the US access the web on their phone. By not providing a mobile website for the library it will be failing to serve its users to the best of their ability
There are many mobile based services a library could and should offer by you need to start with the basics, mobile website. The website is where you post information about the library, where you will soon post links to mobile reference services, to the Library OPAC, any many other services.