One of the hardest things with being a librarian is holding your tongue.
How often is it that we have a patron come talk to us. We ask how they are doing and show genuine interest in their day, as we often do with their questions. This often leads to the woes and life stories.
Many times it comes to stories that we may often disagree with, morally or politically or any other -ly.
What is our duty but to serve our patrons. We hope it is for research but sometimes the librarian becomes the therapist so to speak.
I do not complain about this because it means my patrons view me as a comfort and as someone they trust or a confidant. What do I do in return, I bite my tongue.
What do you do?